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UX Research

UX Research

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What people say they do isn’t always a perfect match for what they actually do. Observe the actual action, you may pick up on a few things that they’re not verbalizing. When it comes to user behavior, seeing is most definitely believing.

Joe Natoli
Joe Natoli

UX designer who writes books, runs podcast and teaches public about designing and building great products that deliver meaningful user experience (UX).

  • Design & Arts
  • Asking Customers
  • Interviewing
  • UX Research
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Research matters even if you’re designing something you believe to be totally novel, current behaviours determine whether your design has a chance of being relevant and intelligible to the participants.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • UX Research
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Familiarity breeds assumptions and blind spots. Your desire to find out needs to be stronger than your desire to predict.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • Problem Solving
  • Subjectivity
  • UX Research
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If you can’t measure something, you probably can’t achieve or manage it simply because you’ll never know if you’ve reached it.

Joe Natoli
Joe Natoli

UX designer who writes books, runs podcast and teaches public about designing and building great products that deliver meaningful user experience (UX).

  • Design & Arts
  • Project Management
  • Analytics
  • UX Design
  • UX Research
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The important part of listening to project stakeholders is to hear what isn’t being said. Often, what people say and what they mean can be two completely different things.

Tom Greever
Tom Greever

An experienced product and design leader with a successful track record leading product and UX design teams from strategy to delivery. Author of the book Articulating Design Decisions.

  • Project Management
  • UX Design
  • Collaboration
  • Communication
  • UX Research
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All it takes to turn potential hindsight into happy foresight is keeping your eyes open and asking the right questions. Failing isn’t the only way to learn.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • Critical Thinking
  • Design Thinking
  • UX Research
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Familiarity breeds assumptions and blind spots. Nothing slows down design and development projects as much as arguing over personal opinions.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • Problem Solving
  • Subjectivity
  • UX Research
Click to rate
1 Star2 Stars3 Stars4 Stars5 Stars
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Research is an excellent prophylactic against unexpected complexity.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • Complexity
  • Strategy & Planning
  • UX Research
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Awareness of your own limits will allow you to be as effective as possible within them.

Erika Hall
Erika Hall

Design consultant & co-founder of the famous Mule Design Studio. Erika is also known as an insightful speaker & writer on the topics of UX research & design.

  • UX Design
  • Critical Thinking
  • Design Thinking
  • Self-Improvment
  • UX Research
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1 Star2 Stars3 Stars4 Stars5 Stars
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