Also remember that specific, measurable answers should sound something like this:
“We want to cut the time it takes customers to sign up by at least 30%.”
“We want to cut the number of calls to our call center in half within six months.”
“We want to decrease our shopping cart abandonment to less than 3%.”
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An American software designer and programmer. Widely recognized as the “Father of Visual Basic".
The impression, and not just the first one, is largely formed at the entry point, physical or attentional, to a system or environment. People do judge books by their covers and Internet sites by their first pages.
The Director of Design at Stuff Creators Design in Houston and author of the best-selling design book, Universal Principles of Design.
