Engineers and designers simultaneously know too much and too little. They know too much about the technology and too little about how other people live their live and do their activities.
Donald A. Norman
An American researcher, professor, and author (The Design of Everyday Things). As Apple’s User Experience Architect (90's), he became the first person to have UX in his job title.
That a user should not be kept waiting unnecessarily is an obvious and humane design principle. It is also humane not to hurry a user; the more general principle is: Users should set the pace of an interaction.
An American human–computer interface expert best known for conceiving and starting the Macintosh project at Apple in the late 1970s.
Computer literacy is really an euphemism for forcing human beings to stretch their thinking to understand the inner workings of application logic, rather than having software-enabled products stretch to meet people’s usual ways of thinking.
An American software designer and programmer. Widely recognized as the “Father of Visual Basic".
Everything has to be validated. If something can’t be explained, it gets the boot. This may be the only unbreakable rule in my office.
A graphic designers and author of the book "The Typographic Desk Reference".