That a user should not be kept waiting unnecessarily is an obvious and humane design principle. It is also humane not to hurry a user; the more general principle is: Users should set the pace of an interaction.
An American human–computer interface expert best known for conceiving and starting the Macintosh project at Apple in the late 1970s.
An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design actually works better.
Jon Yablonski is a user experience designer and front-end web developer based in Detroit. His focus is to make complex technology simple and intuitive through rigorous user research and interaction design.
Laws of UX
The Value of Design
At no point should your task require the user to hold more than seven items in their working memory at any moment.
George Armitage Miller
An American psychologist who was one of the founders of cognitive psychology, and more broadly, of cognitive science.
Laws of UX
Designing, building, and maintaining a great web site isn’t easy. It’s like golf: a handful of ways to get the ball in the hole, a million ways not to. Anyone who gets it even half right has my admiration.
A usability consultant (Apple, Netscape, AOL, Lexus) and a highly sought-after speaker on usability design.