Get your UX research processes and materials in order before you start. Research is like kitchen work: the better you prep, the faster and cleaner the work goes. If you don’t prepare, you end up with a huge mess and a kitchen on fire. Always set your ingredients and processes up so they’re easy to reuse as needed.
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Hillary Carey
The owner of Winnow Research and a PhD student in Carnegie Mellon’s Transition Design program. Hillary is also a researcher who loves in-context interviews and rich synthesis.
