The path to a clean, complete, well-considered product is messy, messy, messy.
Leah Buley
A veteran of the experience design industry, author of the book The User Experience Team of One, and VP of Experience at Publicis Sapient.
Complexity
Design Process
Design Thinking
Product Development
Showing your colleagues and clients the messy design process can be a bit like making sausage: sometimes it can ruin their appetite for the meal.
Leah Buley
A veteran of the experience design industry, author of the book The User Experience Team of One, and VP of Experience at Publicis Sapient.
Complexity
Design Process
Design Thinking
Product Development
In general, design failures are caused by lack of thought, not by malicious intent.
Donald A. Norman
An American researcher, professor, and author (The Design of Everyday Things). As Apple’s User Experience Architect (90's), he became the first person to have UX in his job title.
Bad UX Design
Design Thinking
Products designed and built to achieve business goals alone will eventually fail; personal goals of users need to be addressed.
Alan Cooper
An American software designer and programmer. Widely recognized as the “Father of Visual Basic".